Our services

Here’s an overview of the services we offer

HOME FINDING AND INSTALLATION

Finding suitable accommodation can be a tedious and time consuming job, especially if you come from abroad and don’t speak French. That is where we can help!

Don’t waste time!

Let us help you find rental accommodation

As a Relocation agent we work as an intermediary between you and real estate agencies or directly with property owners.

First, we LISTEN to your requirements regarding your needs. We then make a specific search for accomodation matching your criteria.

All rental properties to view are selected according to your criteria

We guide you in your choice of accommodation

We give you the benefit of our experience of local conditions (availability, rental rates, etc.) and the areas most suitable for your particular needs.

Can’t come before your arrival date to make visits? No problem! We can send you descriptions and photos by e-mail and book viewings for when you arrive.

Once we have found what you were looking for, we help you get installed as quickly and as efficiently as possible and take care of setting up utility accounts in your name and household insurance. For more details, consult our Home Search Package

Looking for a home? If you are searching for accommodation, or if you have any questions, please click here and fill out an inquiry form. Send it to us and we will reply to you very quickly.

ADMINISTRATIVE PROCEDURES

Administrative procedures are often long and complicated when you start a new life in France.

We can guide you through the jungle of administrative formalities

In a foreign country with a language that is not your own you have to manage where very few people working in administrative positions speak English.

Internally, your company might not have the resources and/or time to assist employees with the complexities of administrative procedures. We accompany them and their families and report back to you.

We make the task of dealing with administrative procedures easier

We can also handle the process from start to finish. We offer assistance with all the necessary procedures required for obtaining and constituting files for several administrative procedures such as:

• Work and residence permits
• Social security
• Drivers’ licenses
• Automobile registrations
• Children’s “Document de circulation”
• All permit renewals

We work with our contacts within all the administrative departments in order to save time and frustration.

We don’t just "feed" you information - we’ll accompany you to make sure you understand the procedures - hands-on !

We’ll be there for you if you have any enquiries

Administrative procedures

INTERPRALINK

INTERPRALINK is a language service providing immediate bilingual assistance on demand, by telephone or e-mail.

Sign up for InterpraLink and you can contact us any time you have problems communicating or in an emergency. With Interpralink, we offer you unlimited assistance in English on the phone and by email, from 8:30 AM to 6:30PM, insuring efficiency and comfort for the whole family.

The subscriber calls Interpralink when he or she needs language assistance

We can order a taxi, translate a document or a letter over the phone, make appointments, settle an argument, help you if you have an accident. We interpret directly between you and any French speaking person on the phone. For less urgent requests you can send us an e-mail and we’ll get back to you as soon as possible.

Tricky situations are quickly clarified and misunderstandings can be easily avoided

TRANSLATION SERVICES

Need some document translated?

Translations of letters and small documents into English or from English to French!

BILINGUAL ASSISTANCE « À LA CARTE »

We can accompany you to assist with any particular need you might have, in terms of bilingual assistance. It could be for business or legal procedure or making an important purchase like a car.

This service is available when needed to defend your interests:

• Conflict situations
• Assistance to negotiate
• Signing contracts
• Make purchases
• Getting a bond back

Expat Assistance can bring you valuable service on an hourly or daily basis

Our presence is particularly useful when you have to sign contracts necessary for your installation, when you need to negotiate, equip your home, ask for services or discuss conditions, find out about setting up business or dealing with the authorities.

The presence of a bilingual assistant will certainly save you time, money and a lot of stress !

Opening up a bank account, school enrolment, get a French mobile phone, setting up utilities account. We can do it!

Accompanying you to assist with business and legal procedures or other

For companies

We offer Tailor-made bilingual assistance to small and medium size companieswith foreign employees, in Toulouse and the region.

When you meet salespeople or buyers who don’t speak English our bilingual assistants assist to make such meetings easier. For an hour, half a day, a full day or more we will ensure good communication between you and the person you are dealing with. Our service extends to meet and greet at the arrival point and accompanying the visitor to your offices and whenever you need bilingual assistance. Our assistants are discrete and efficient . Their job is to ensure you and the visitor communicate well.

DEPARTURE PROCEDURES

Leaving France? Going back home?

If settling into a new country is complicated, returning home after an assignment can be just as stressful.

We handle all the final details to assure a smooth departure

We help with writing the necessary letters to notify the different authorities (i.e utilities companies, government, etc.) closing your bank account, assist in the negotiation to get your bond back or any other formality.